Each Talkify agent ships pre-trained on a domain: reception, personal assistance, booking, sales. Pair an agent with your business knowledge and your calendar, and it gets to work. Run one, or run them in parallel on different numbers.
Each Talkify agent ships with its own persona, knowledge base, calendar bindings and escalation rules. Run one, or run the set: they share a dashboard, and every call lands in the same place.
Answers the business line
Greets, qualifies, books the job and escalates what cannot wait, exactly how you would train a good receptionist. Then does it at 3am on a public holiday.
We are, eight till two. I can get someone out to you at nine, what is the address?
Screens your own mobile
Stands between you and the ninety calls a week that are not worth your time. Screens by your rules, remembers everyone who has ever rung, and texts you the two that need you.
She is on site till three, Marcus. I will get her to call you straight after.
Keeps the diary
Reads your live availability before it speaks, so every time it offers is a time that exists. Books, moves and cancels without ever double-booking you.
No trouble. Same time on the fourteenth? I will text you the new booking.
Answers on the account
Connected to your Xero, it knows the caller from your contacts and can say what is outstanding and how much has gone overdue. It will not discuss an account with a number it does not recognise.
You are sitting at $1,240, and $380 of that went overdue on Tuesday.
Works the enquiry
Every enquiry gets the same pitch, the same questions and the same follow-through, whether it lands at 9am or 9pm. Scores the lead while the conversation is still happening.
Yes, it suits a busy salon well. How many calls a week are you missing at the moment?
Same dashboard. Same transcripts. Same SMS summaries. Same prompt-editing system. Add an agent whenever you need one; nothing to relearn.
The agent builder is your whole setup on one board: your number, the agents answering it, and the things they use, like your calendar and notifications, wired alongside. Pick a starter, drag a part on, press deploy. One number carries up to three agents, so reception, sales and support can each be their own specialist.
The Talkify mobile app puts the dashboard, transcripts and live coaching in your hand. Listen back to any call, edit your agent's prompt mid-shift, get push-notified the moment a hot lead lands.
